Work Hours: 40 hours per week, with occasional weekend and evening work
Position Type: Full-time, salaried (option for 30-hr part-time, hourly as well)
Company Location: Los Angeles (position available for remote work with limited time zone flexibility)
Reports to: Director of Academic Affairs
Hiring Timeframe: Open for immediate hire
Salary Range: $45-58k annual, commensurate with experience
Main Duties and Responsibilities
Rater Training and Oversight- Recruit and train new raters on test scoring, application of rubrics, and flagging tests with irregularities
- Provide ongoing monitoring and development of global rating team to establish standardized, consistent scoring
- Update and manage online training course for rating team
- Regularly aggregate performance data of rating team
- Oversee result and appeal process
- Oversee and investigate test administration irregularities, including cases of misconduct
- Liaise and communicate with global partners (test resellers, high school and university admissions teams, local testing sites, agents, etc.)
- Update and manage testing policies and materials
- Support business development from an Academic standpoint
- Update and manage content for exam promotional materials
- Manage and maintain online test preparation courses for testing candidates
- Assist with product development, item review and analysis, and other Academic projects as needed
iTEP administers tests 24-7 to candidates around the world. The Academic Testing Manager supports a rating team across various time zones and is generally aware of and responsive to test administration needs in a timely fashion
Applicant Qualifications
Education- Master’s degree in TESOL, Applied Linguistics, Language Assessment, or related
- Previous training/qualification in developing and applying rubrics for the evaluation of candidate writing and speaking samples
- Significant teaching experience across a variety of proficiency levels, working with students from a variety of language backgrounds
- Considerable experience with standardized language assessments, which may include item writing & review, test administration, scoring, and rater supervision
- Experience training raters on using rubrics to score exams
- Previous experience managing a team
- Online course development experience
- Cross-cultural living/working experience strongly preferred
- Excellent oral and written communication skills in English, with a 2nd language preferred as well
- Ability to build rapport and credibility quickly
- Strong organizational skills with the ability to prioritize a variable workload
- Proven ability to complete tasks with deadlines and work under pressure
- An excellent eye for detail and the ability to work accurately and efficiently
- Strong problem-solving skills
- Fully proficient in a variety of digital tools*, with strong facility in all core office suite products (Word, Excel, PowerPoint, etc. or Google counterparts), Zoom and other teleconferencing tools, Canvas Learning Management System, and others
- Proven ability to learn and adapt to new technology quickly*
- A positive and proactive approach to work
- A drive to work collaboratively with a fun, likeminded team
- High levels of professionalism and cultural intelligence
- Flexible and adaptable approach to a fast-paced work environment
*Strong skills with office technology and ability to learn new technology is a firm position requirement
iTEP International is the leader of on-demand, comprehensive English language testing. The International Test of English Proficiency (iTEP) was introduced in 2008 to modernize English language assessment with on-demand scheduling, 24-hour grading, and accurate test data. iTEP provides a convenient and cost-effective testing option delivered in a highly secure environment. iTEP International is headquartered in Los Angeles, California, USA.
iTEP offers a variety of English language exams used by universities and secondary schools for both admissions and on-campus ESL assessment. More than 800 colleges, universities, middle/high schools, and boarding schools in the USA and Canada accept iTEP results for admissions. Prospective students can take an iTEP exam at more than 500 test centers in 61 countries, or choose the at-home testing option from anywhere in the world.
iTEP also offers a range of Business/Career exams used by companies around the world for English language fluency assessment when making hiring and promotion decisions. Examples include the iTEP Hospitality Exam, the iTEP Aviation Exam, iTEP Conversation, and the iTEP Business Exam.
iTEP International – Canoga Park, CA 91303
Interested candidates can submit a copy of their resume and letter of interest using the form below or email them directly to hr@iteponline.com. Candidates that are interviewed will be asked to provide a minimum of 2 professional references
