How does Virtual Proctoring work?
Technical Requirements
- Operating System: Windows 10/11 or macOS 10.13 to 14.0+. Chromebooks and iPads are not supported at the moment. Memory: At least 2GB. Screen: Resolution of 800 x 600 or greater. Peripherals: Working mouse, keyboard, and webcam (only integrated or USB). Minimum Internet Speed (bitrate): 4500 kbps or higher.
- Screen: Resolution of 800 x 600 or greater.
- Peripherals: Working mouse, keyboard, and webcam (only integrated or USB).
- Minimum Internet Speed (bitrate): 4500 kbps or higher.
FAQ
Lockdown Browser Troubleshooting
You are not allowed to use extensions that have screen-recording capabilities. As such, you’d need to remove Screencastify or other screen-recording software. For this particular software, follow the official guide on how to remove it.
If the extension doesn’t get removed, you might have to remove certain files manually. Refer to this article by the university of Maine for more information.
Yes. In order for the Lockdown browser to ensure that you, as the test-taker, are not cheating, it would need to make temporary changes to your computer, such as:
- Disallowing the use of external monitors
- Detecting virtual machines
- Use of screen-recording software
Yes, but only 1 will be usable.
Disconnect extra or external monitors so that you’d only have 1 left. You should then be able to see the X.
Make sure your Antivirus is not blocking it. If it is, you’d need to whitelist the lockdown browser. If the issue doesn’t go away, you might need to disable it.
Device
No. It has to be either an external webcam or one that is integrated into your laptop.
No. The test can only be taken on a device with Windows 10/11 or macOS 10.13 to 14.0+. These may change in the future.